FAQ

WHAT IS THE MHFA WORKPLACE RECOGNITION PROGRAM?

A workplace which demonstrates a commitment to building a mentally healthy workplace for their staff as well as external stakeholders may gain recognition through the MHFA Workplace Recognition Program. This involves training staff as MHFAiders as well as embedding a MHFA culture into the organisation. The latter is achieved through actions such as senior leadership, inclusion of mental health in broader workplace strategy, and ongoing evaluation of this program.

MHFA Australia has established three tiers of recognition as a MHFA Skilled Workplace - Skilled, Advanced, and Master. Workplaces are assessed based on the percentage of staff trained, the successful implementation of actions in the workplace to support mental health first aid and the duration at each tier of recognition.

Which training is best suited to my workplace?

We are happy to take time to discuss options with you over the phone, via email or in person at your workplace. To help you consider this we recommend having a look at the courses available on the MHFA Australia website or send us an email with details about your workplace needs e.g. size and number of staff, goals or ideas that you have, and we will get back to you with recommendations.

HOw much does the training cost?

We have put together a pricing guide that you can refer to on our MHFA Training and Consultation Packages page. MHFA training packages vary in pricing based on group size, inclusion of catering and venue hire. Feel free to contact us for a tailored quote if these options do not seem to fit your request.

What size are the groups?

For Mental Health First Aid courses we are able to deliver training to groups between 12 and 24 people.  For tailored mental health trainings we can design sessions for any number of participants; from a small group of 3 to 4 people, to larger audiences of 60 or more people.  

Where are the consultations and trainings delivered?

If you have an appropriate meeting or training space at your workplace, Ally and Clare are able to come to you. If not, we will organise a venue for an additional fee to suit the group size and training needs.

do you offer MHFA training in regional areas?

Whilst we are based in Melbourne, we are interested in delivering training in regional areas. Please contact us to talk about this option.

What is your cancellation policy?

Once a booking has been made, we request a 50% deposit to confirm the training. Your organisation will be invoiced for the remaining 50% after delivery of the training. 

Cancellation policy: more than two weeks notice - 20% cancellation fee; less than two weeks notice - 50% cancellation fee covered by the deposit. Rescheduling of booked trainings will be accommodated where possible.

Any other questions?

Please send us an email with your questions and we will follow-up with you as soon as possible.  We look forward to hearing from you!